Revision: 9dcb1eefef

Edited Company Email Domain

Restore Revision

[email protected] edited on Jul 4, 2023, 3:46:18 PM

@@ -4,32 +4,35 @@

You can skip to [Email Account](https://help.byondhr.com/company-email-account) creation if you are using one of the services listed here:

-            • Gmail

-            • Yahoo

-            • Sparkpost

-            • SendGrid

-            • Outlook.com

-            • Yandex.mail

+ • Gmail

+ • Yahoo

+ • Sparkpost

+ • SendGrid

+ • Outlook.com

+ • Yandex.mail

### What is my Email Domain?

-You might have purchased an Email service from your internet service provider or your IT services provider. For example, if you access your business mailbox with URL like http://mail.yourcompany.com, then yourcompany.com is expected to be used as your email domain. ByondHR tries to guess the Email Domain from your initially entered example Email Address if you started from there.

-If you want to send and receive emails on your ByondHR account, you need to correctly setup an Email Domain. You may be using free mail services like GMail or Yahoo. In this case, you don't need to create a domain, instead select a service provider from the list. However, you might have to allow access to ByondHR for your GMail account.

+You might have purchased an Email service from your internet service provider or your IT services provider. For example, if you access your business mailbox with URL like http://mail.yourcompany.com, then _yourcompany.com_ is expected to be used as your email domain. ByondHR tries to guess the Email Domain from your initially entered example Email Address if you started from there.

-ByondHR creates a template Email Domain using example.com for your reference. You should add your new domain if you want to use it in your ByondHR account.

+If you want to send and receive emails on your ByondHR account, you need to correctly setup an Email Domain. You may be using free mail services like Gmail or Yahoo. In this case, you don't need to create a domain, instead select a service provider from the list. However, you might have to allow access to ByondHR for your Gmail account.

+ByondHR creates a template Email Domain using _example.com_ for your reference. You should add your new domain if you want to use it in your ByondHR account.

> IMPORTANT: If your actual mail account id differs from the work email address you use in the Email Accountsetup later, you need to use the option Use different Email ID when creating the different work mail accounts to communicate with your service and use the related password!

1. Click on ‘Email Domain’ and you will arrive at Email Domain Listing.

2. Click ‘+ Email Domain’ to create a new email domain into system, the system will send all email notification via this domain.

-3. Enter the Domain Name. This is where you enter your business email address. For example, if your email ID is [email protected] you should enter this.

-4. Email Server. This is the URL of your mail server or the email service that you have purchased. For example, it may be mail.yourcompany.com or imap.yourcompany.com.

-5. Use IMAP. IMAP and POP are two services used by most mail servers for incoming emails. If your Email server allows IMAP service for the incoming emails keep this checked. Otherwise, leave this unchecked.

-6. Use SSL. If your mail server uses SSL (Secure Socket Layer) communication keep this checked. **Do I have SSL?**: You may have purchased SSL certificate from your IT service provider for SSL and they may have set up SSL for your mail server. If you're using 'https' while accessing mail server over browser then you might have SSL setup.

-7. Use SSL for Outgoing. If your mailserver uses SSL for outgoing, enable this to explicitly use SSL for outgoing emails. Defaults to port 465.

-8. Append Outgoing Email to Sent Folder. If you are not using standard mailservers provided by GMail and similar services, you might need to enable this option to append all outgoing emails to the email account's inbox. (Recommended for email servers like Zimbra and CPanel).

-9. Attachment Limit (MB). You can limit the size of file attachments in emails sent from ByondHR.

-10. SMTP Server is the outgoing email service address of your email server.

-11. Tick Use TLS if your SMTP service supports TLS for security.

-12. Default port. SMTP service is usually set on port 25. If your email server is set up on a separate port number you can set that up here.

-13. Once you click on save, these settings are validated by ByondHR and the Email Domain gets saved. Sometimes this could take a few seconds and you might have to wait. This email domain is then available in a dropdown called Domain in the [Email Accounts](https://help.byondhr.com/company-email-account/) screen.

+3. Enter the Domain Name. This is where you enter your business email address. For example, if your email ID is [email protected]_ you should enter this.

+4. Insert both Incoming & Outgoing Email Server. This is the URL of your mail server or the email service that you have purchased. For example, it may be mail.yourcompany.com or imap.yourcompany.com.

+5. Further Configuration please refer to the table below.

+6. Once you click on save, these settings are validated by ByondHR and the Email Domain gets saved. Sometimes this could take a few seconds and you might have to wait. This email domain is then available in a dropdown called Domain in the [Email Accounts](https://help.byondhr.com/company-email-account/) screen.

+### Additional Configuration of Email Domain

+<table class="table table-bordered"><tbody><tr><td data-row="insert-row-below">Options</td><td data-row="insert-row-below">Description</td></tr><tr><td data-row="row-5p1v">Email Server</td><td data-row="row-5p1v">This is the URL of your mail server or the email service that you have purchased. For example, it may be mail.yourcompany.com or imap.yourcompany.com.</td></tr><tr><td data-row="row-a7z0">Use IMAP</td><td data-row="row-a7z0">IMAP and POP are two services used by most mail servers for incoming emails. If your Email server allows IMAP service for the incoming emails keep this checked. Otherwise, leave this unchecked.</td></tr><tr><td data-row="row-4en2">Use SSL</td><td data-row="row-4en2">If your mail server uses SSL (Secure Socket Layer) communication keep this checked. Do I have SSL?: You may have purchased SSL certificate from your IT service provider for SSL and they may have set up SSL for your mail server. If you're using 'https' while accessing mail server over browser then you might have SSL setup.</td></tr><tr><td data-row="row-zm0o">Use SSL for Outgoing</td><td data-row="row-zm0o">If your mail server uses SSL for outgoing, enable this to explicitly use SSL for outgoing emails. Defaults to port 465.</td></tr><tr><td data-row="insert-row-below">Append Outgoing Email to Sent Folder</td><td data-row="insert-row-below">If you are not using standard mailservers provided by Gmail and similar services, you might need to enable this option to append all outgoing emails to the email account's inbox. (Recommended for email servers like Zimbra and CPanel).</td></tr><tr><td data-row="row-45os">Attachment Limit (MB)</td><td data-row="row-45os">You can limit the size of file attachments in emails sent from ByondHR.</td></tr><tr><td data-row="row-tt0i">SMTP Server</td><td data-row="row-tt0i">This is the outgoing email service address of your email server.</td></tr><tr><td data-row="insert-row-below">Use TLS</td><td data-row="insert-row-below">If your SMTP service supports TLS for security.</td></tr><tr><td data-row="row-jexz">Default port</td><td data-row="row-jexz">SMTP service is usually set on port 25. If your email server is set up on a separate port number you can set that up here.</td></tr><tr><td data-row="insert-table"> </td><td data-row="insert-table"> </td></tr></tbody></table>