Revision: dee5d5aa3a

Edited Company Email Account

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[email protected] edited on Jul 4, 2023, 3:18:11 PM

@@ -13,11 +13,10 @@

> Note: If you're using Gmail refer to this [article](https://help.byondhr.com/email-account-setup-using-gmail) for additional requirements.

-### Configuration of the Email Account

-### Default Email Accounts

+### Configuration of the Email Account

+### Additional Options for Email Account

<table class="table table-bordered"><tbody><tr><td data-row="1" style="text-align: center;">Functions </td><td data-row="1" style="text-align: center;">Descriptions </td></tr><tr><td data-row="2">Use Different Email Login ID </td><td data-row="2">To use an alternative email login and password to access this account. For example, if you have <a href="mailto:[email protected]" rel="noopener noreferrer" style="font-size: 14px; background-color: rgb(255, 255, 255); color: rgb(25, 39, 52);">[email protected]</a> and you want users to access this email with an alternate email ID, they should tick this checkbox. The recipients will see <a href="mailto:[email protected]" rel="noopener noreferrer" style="font-size: 14px; background-color: rgb(255, 255, 255); color: rgb(25, 39, 52);">[email protected]</a> as the sender. </td></tr><tr><td data-row="3">Awaiting password </td><td data-row="3">If you're creating this account on behalf of someone and the password is unknown, tick this checkbox. When the other user logs in, they'll be prompted to enter the password </td></tr><tr><td data-row="4">Use ASCII encoding for password </td><td data-row="4">Ticking this will use ASCII encoding for the password. </td></tr><tr><td data-row="5">Enable Incoming </td><td data-row="5">To set up an incoming Email Account, tick Enable Incoming and set your POP3 settings, if you are using one of the email service providers mentioned above, these will be preset for you. </td></tr><tr><td data-row="7">Enable Outgoing </td><td data-row="7">To set up an outgoing Email Account, tick Enable Outgoing and set your SMTP server settings, if you are using a popular email service, these will be preset for you. </td></tr></tbody></table>

-### Configuration of the Email Account

### Default Email Accounts

@@ -27,9 +26,8 @@

### Incoming Email Accounts

To set up an incoming Email Account, check on Enable Incoming and set your POP3 settings, if you are using a popular email service, these will be preset for you.

-### Incoming Email Accounts

- The following options are available for incoming emails:

+The following options are available for incoming emails:

Default Incoming: If ticked, all replies to your company (eg: [email protected]) will come to this account.

Use IMAP

@@ -38,25 +36,12 @@

Email Sync Option: Whether to sync all or only unseen emails.

Initial Sync Count: Number of emails to sync the first time.

Default Incoming: If ticked, all replies to your company (eg: [[email protected]](mailto:[email protected])[m](mailto:[email protected])) will come to this account.

-### Outgoing Email Accounts

-All emails sent from the system, either by the user to contact or via notifications or via transaction emails, will be sent from an Outgoing Email Account.

-Use IMAP

-To set up an outgoing Email Account, check on Enable Outgoing and set your SMTP server settings, if you are using a popular email service, these will be preset for you.

-Use SSL

-Attachment Limit

-Email Sync Option: Whether to sync all or only unseen emails.

-Initial Sync Count: Number of emails to sync the first time.

### Outgoing Email Accounts

**All emails sent from the system, either by the user to contact or via notifications or via transaction emails, will be sent from an Outgoing Email Account.**

- The following options are available for outgoing emails:

+The following options are available for outgoing emails:

Default Outgoing: Notifications and bulk emails will be sent from this outgoing server.

Use TLS

@@ -70,25 +55,6 @@

Append Outgoing Email to Sent Folder: If using custom email servers like Zimbra or CPanel, SMTP will not automatically append emails to the Sent folder. Enabling this option will ensure all emails are explicitly appended to the email account's Sent folder.

Use SSL for Outgoing Emails: Use SSL as a standard for outgoing emails. Defaults to port 465.

Default Outgoing: Notifications and bulk emails will be sent from this outgoing server.

-How ByondHR handles replies

-Use TLS

-Port

-Disable SMTP server authentication Add Signature: The default signature is appended to the end of each email.

-Always use Account's Email Address as Sender: The email address of this account will be mentioned as the sender for outgoing emails.

-Send unsubscribe message in an email: Send a link to unsubscribe from emails sent from this account.

-Track Email Status: Track if your email has been opened by the recipient. Note that, if you're sending to multiple recipients, even if one recipient reads the email, it'll be considered "Opened".

-Enable Auto Reply: If enabled, enter an autoreply message.

-Append Outgoing Email to Sent Folder: If using custom email servers like Zimbra or CPanel, SMTP will not automatically append emails to the Sent folder. Enabling this option will ensure all emails are explicitly appended to the email account's Sent folder.

-Use SSL for Outgoing Emails: Use SSL as a standard for outgoing emails. Defaults to port 465.

### How ByondHR handles replies