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Edited Company Email Domain & Account
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The following options are available for incoming emails:
-Use IMAP
-Use SSL
-Attachment Limit
-Default Incoming: If ticked, all replies to your company (eg: [email protected]) will come to this account.
-Email Sync Option: Whether to sync all or only unseen emails.
-Initial Sync Count: Number of emails to sync the first time.
+Default Incoming: If ticked, all replies to your company (eg: [email protected]) will come to this account.
+Use IMAP
+Use SSL
+Attachment Limit
+Email Sync Option: Whether to sync all or only unseen emails.
+Initial Sync Count: Number of emails to sync the first time.
### Outgoing Email Accounts
All emails sent from the system, either by the user to contact or via notifications or via transaction emails, will be sent from an Outgoing Email Account.
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The following options are available for outgoing emails:
-Use TLS
-Port
-Disable SMTP server authentication
-Add Signature: The default signature is appended to the end of each email.
-Default Outgoing: Notifications and bulk emails will be sent from this outgoing server.
-Always use Account's Email Address as Sender: The email address of this account will be mentioned as the sender for outgoing emails.
-Send unsubscribe message in an email: Send a link to unsubscribe from emails sent from this account.
-Track Email Status: Track if your email has been opened by the recipient. Note that, if you're sending to multiple recipients, even if one recipient reads the email, it'll be considered "Opened".
-Enable Auto Reply: If enabled, enter an auto-reply message.
-Append Outgoing Email to Sent Folder: If using custom email servers like Zimbra or CPanel, SMTP will not automatically append emails to the Sent folder. Enabling this option will ensure all emails are explicitly appended to the email account's Sent folder.
-Use SSL for Outgoing Emails: Use SSL as a standard for outgoing emails. Defaults to port 465.
+Default Outgoing: Notifications and bulk emails will be sent from this outgoing server.
+Use TLS
+Port
+Disable SMTP server authentication
+Add Signature: The default signature is appended to the end of each email.
+Always use Account's Email Address as Sender: The email address of this account will be mentioned as the sender for outgoing emails.
+Send unsubscribe message in an email: Send a link to unsubscribe from emails sent from this account.
+Track Email Status: Track if your email has been opened by the recipient. Note that, if you're sending to multiple recipients, even if one recipient reads the email, it'll be considered "Opened".
+Enable Auto Reply: If enabled, enter an auto-reply message.
+Append Outgoing Email to Sent Folder: If using custom email servers like Zimbra or CPanel, SMTP will not automatically append emails to the Sent folder. Enabling this option will ensure all emails are explicitly appended to the email account's Sent folder.
+Use SSL for Outgoing Emails: Use SSL as a standard for outgoing emails. Defaults to port 465.
How ByondHR handles replies
In ByondHR when you send an email to contact like a customer, the sender will be the user who sent the email. In the Reply-To property, the Email Address will be of the default incoming account (like [[email protected]](mailto:[email protected])). ERPNext will automatically extract these emails from the incoming account and tag them to the relevant communication.