Revision: b1ae1981f5
Edited Cancel Subscription
Restore Revision
@@ -1,29 +1,28 @@
->_Navigation : My Subscriptions > All Sites > Cancel Subscription_
+> _Navigation : My Subscriptions > All Sites > Cancel Subscription_
-1. When you are in Subscription details page, you are allow to cancel subscription anytime
-2. To do that, click the "Action" menu located at the top right position and select "Cancel Subscription", it will route you to the page for cancel your subscription
-
+1. When you are in Subscription details page, you are allow to cancel subscription anytime
+2. To do that, click the "Action" menu located at the top right position and select "Cancel Subscription", it will route you to the page for cancel your subscription
### Cancel Subscription
-1. There are 3 sections display in this page:
- - Plan and Cancellation Terms
- - Cancellation Feedback
- - Cancellation OTP
-2. At the Plan and Cancellation Terms, you are able to see the current plan details, as well as the cancellation terms that you need to know:
+1. There are 3 sections display in this page:
+2. Plan and Cancellation Terms
+3. Cancellation Feedback
+4. Cancellation OTP
+5. At the Plan and Cancellation Terms, you are able to see the current plan details, as well as the cancellation terms that you need to know:
-##### Important Note!
- - The actual time of your subscription plan will be cancelled
- - The buffer time for you to backup your data
- - Validaty period that you are allow to reactive your subscription plan
+> Important Note!
+> • The actual time of your subscription plan will be cancelled
+> • The buffer time for you to backup your data
+> • Validity period that you are allow to reactive your subscription plan
-3. If you are agreed on the cancellation terms, click "Continue" button to proceed
- - Otherwise, click "Back" button to go back into Subcription Details page
-4. At the Cancellation Feedback, we would like to know why you want to cancel subscription plan, hence there's display a list of reasons for you to select
-5. If none of them are selected, you can specify your reason in the "Other" field at the bottom, then click "Continue" button
-6. At the Cancellation OTP, we want to verify you are the valid person to cancel the subscription plan. Thus we required you to request OTP and enter the 4 digits that you received from email
- - To do that, click the "Request OTP" button, you will receive a prompt message that OTP has sent to your email
- - Check your email to ensure the OTP has received. If not, please wait for another 1 minute and click "Resend OTP" button again
- - Enter the 4 digit OTP that you received into the fields, then click "Cancel Subscription"
- - If the OTP verified successfully, it will prompt a successfull message and navigate back to Subscription details page. Otherwise, you will get a failed message
-7. After you cancelled the subscription plan, the status will change to "Pending Cancellation". At this time, you still allow to use the ByondHR until the last day of your subscription
+1. If you are agreed on the cancellation terms, click "Continue" button to proceed
+2. Otherwise, click "Back" button to go back into Subcription Details page
+3. At the Cancellation Feedback, we would like to know why you want to cancel subscription plan, hence there's display a list of reasons for you to select
+4. If none of them are selected, you can specify your reason in the "Other" field at the bottom, then click "Continue" button
+5. At the Cancellation OTP, we want to verify you are the valid person to cancel the subscription plan. Thus we required you to request OTP and enter the 4 digits that you received from email
+6. To do that, click the "Request OTP" button, you will receive a prompt message that OTP has sent to your email
+7. Check your email to ensure the OTP has received. If not, please wait for another 1 minute and click "Resend OTP" button again
+8. Enter the 4 digit OTP that you received into the fields, then click "Cancel Subscription"
+9. If the OTP verified successfully, it will prompt a successfull message and navigate back to Subscription details page. Otherwise, you will get a failed message
+10. After you cancelled the subscription plan, the status will change to "Pending Cancellation". At this time, you still allow to use the ByondHR until the last day of your subscription