Employee Grievance

An employee grievance is a concern, problem, or complaint that an employee has about their work, the workplace, or someone they work with, including management. This form allows user to create greivance against different party while

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Prerequisites

Before creating an Employee Grievance record, it is advised that you create the following first:

            • Grievance Type

How to create a new Employee Grievance

  1. Click on ‘Employee Grievance’ under [Grievance] section and you will arrive at Employee Grievance Listing
  2. Click ‘+ Add Employee Grievance’ to create a new Employee Grievance.
  3. Insert the Subject, Date and Employee (Raised By).
  4. Specify Grievance Against Party (e.g. Department), then select Grievance Against (e.g. Account), and Grievance Type (e.g. Unfair Treatment).
  5. Insert details in Description.
  6. Click Save. The Status should show as 'Open'.

Investigation and Resolution of Employee Grievance

  1. HR User access to Employee Grievance document with status set as'Open'.
  2. New sections'Investigation Details and 'Resolution Details' will show.
  3. Insert reason under Cause of Grievance.
  4. If any action has/needed to be taken, you can captured the person In Charge, Date and employee responsible for.
  5. Change the Status on top of the form.
  6. Click Save and a new Employee Grievance will be created.

Notes:

  1. You can only view Employee Grievance that you have create. The person/department that you have created against will not received any notification.