View Subscription

Navigation : My Subscriptions > All Sites > Subscription Details

  1. In ByondHR Dashboard, click on the "My Subscriptions" menu at the left panel, it will display list of sites name at right panel
  2. Select the site that you wish to see the subscription details, it will navigate and display the details at right panel
  3. There will have 3 sections displayed, which are Subscription Plan, Invoices and Billing Details

Subscription Plan

  1. At this section, you will able to see the Subscription Plan using currently. Below is the explanation:
Field Name Description
Status Free Trial, Active, Pending Cancellation, Cancelled, Suspended
Plan Your subscription plan name e.g ByondHR Plus (Monthly)
No. of Users Default number of users assigned by the Subscription Plan
Next Billing Date Actual date for sales invoice will be generated
Billed To Customer Credit Card information to perform invoice billing

If you want to update the credit card, just click on the "Change Card" button and it will navigate you to another page allowing you to change the credit card.

Invoices

  1. At this section, it will display list of invoices that have been paid, unpaid, cancelled and overdue
  2. System will generate invoice and display here depends on the subscription plan, either is monthly or yearly invoices
    • If there are additional users subscribed on yearly plan, it will be separate invoice generate every month
  3. There are the statuses that are auto-assigned to Sales Invoice, such as: "
Status Description
Unpaid Invoice is generated but payment is pending but within the payment due date
Paid Customer has made the payment on the invoice
Cancelled The Sales Invoice is cancelled due to some reason
Overdue Payment is pending beyong the payment due date
  1. If you want to view the invoice details, you are allow to download it by click on the "Invoice No"

Billing Details

  1. At this section, it will display the Company, Billing Person Name and Address
  2. If you want to change the Billing Person Name / Address, click on the "Edit" button and it will switch to editable section. You are allow to edit Billing Person Name / Address and then click "Save" to update it